Health & Community Care

▶ Health & Community Care

• Accessing medicines out of hours

  If you run out of your medicines outside normal opening hours and need some urgently, there are a few ways to get an emergency supply quickly, including if you're away from home.   Please visit the NHS website to find a list of Pharmacy's and walk in centres in your area and their opening times.

• How do I find my nearest GP/Dentist/Pharmacy/A&E unit?

  The NHS has an online tool that you can use to find services near to you which can be found here.

• Can I get any help towards the costs of healthcare?

  For a full guide to help with health costs (including prescription charges, dental treatment and more) see this section of the Citizens Advice website.

  For information about are extra concessions for those over 60, see this factsheet produced by Age UK

   

• I want to make a complaint about my health or social care – what can I do?

  For information about how to make a complaint about the health or social care you have received, see this section of the Citizens Advice website.

  ICAN (Independent Complaints Advocacy in Northumberland) can help you to raise concerns or complaints about the NHS.  More information about this service delivered by Healthwatch Northumberland can be found here.

• I am in need of community care support – where do I go?

  Social care support for ill or disabled adults in Northumberland is operated by Northumbria Healthcare NHS Foundation Trust under its partnership with the County Council.   For more information, see this section of the Northumberland County Council website.

  Alternatively, see this section of the Citizens Advice website.

  Age UK Northumberland offer a range of products and service to people over the age of 50.  For more information, see this section of the Age UK Northumberland website.

• How do I apply for a blue badge for parking?

  Northumberland County Council has all the information you need about how to apply for a blue badge scheme which can be found here.

• Where can I find information on long term/continuing health care?

  If you (or someone you know) is in need of ongoing healthcare, either at home or in a care home, you can find further details here on the NHS website.

• I am looking for a care home, where do I start?

  Age UK has produced a full guide to care homes and finding the right care home for you which can be found here.

• Sample letters

  Citizen's Advice have produced a range of sample letters to help you with your health & community care problems.  To view and download the letters please click here.

• FACT SHEETS

  A range of printable publications on Home and Care is available from AGE UK here

  A range of printable information guides and factsheets is available from AGE UK here

  A range of printable fact sheets on Health and Community Care is available here

  A range of printable self help leaflets from the NHS is available here